Shipping FAQs
Delivery fees
Our delivery rates are fixed for your convenience, with no surprises at checkout.
Delivery Fees – New Zealand Wide
-
Orders of $500 or more: FREE nationwide delivery
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Orders under $500: $15 flat-rate nationwide delivery
All prices are in New Zealand dollars (NZD).
Shipping Times
Please note that we ship on business days only (Mon-Fri).
|
Area |
Delivery Rate |
Delivery Time (approximate) |
|
Auckland |
$15 Courier with Signature Required |
7-12 business days after order is placed. |
|
Rest of North Island |
$15 Courier with Signature Required |
8-14 business days after day order is placed. |
|
South Island |
$15 Courier with Signature Required |
9-15 business days after order is placed. |
|
Sunday delivery / Public Holiday delivery |
Price upon request for bulk orders of 6 or more only |
TBC |
|
Overseas** |
Shipping rate TBC |
10-20 business days after order is placed. |
*Outside of the Aukland metro area: The delivery times are approximate as they can be affected by weather and road conditions, and remote locations may incur additional delivery time during busy shipping periods. A delivery may arrive earlier than stated above, but no liability is accepted for deliveries arriving later than stated.
**Overseas: The delivery times may vary as stated above. Please send us an email for details.
How do you arrange the delivery?
We use NZ Post for our deliveries to ensure efficiency and quality of your gifts to be delivered to your door. During the busy rush season, alternative courier companies can be used to ensure that your order can be delivered on time. Please note, we are not liable and unable to control what happens outside of our dispatch address but we can assist with contacting the courier companies if a delay occurs.
How do I track my order?
An order tracking number will be emailed to you after your order is received and processed by our team.
Delivery timeframes
At Imprezzo Gift Co, every hamper is thoughtfully curated and assembled with care. We proudly work with independent New Zealand businesses and artisan producers, many of whom create their products in small batches. To ensure the freshest possible selection, we often source products directly from our suppliers once your order has been placed.
Given the nature of small-batch production, supplier lead times and the care that goes into preparing each hamper, we recommend allowing 2–3 weeks for delivery.
If you have a specific delivery date in mind, please get in touch and we'll do our best to accommodate your requirements.
Where do you deliver?
Our selective range of gift items deliver nationwide across New Zealand. On request, we can deliver overseas depending on the brand and product.
Do you deliver internationally?
If you wish to deliver overseas, please contact our team via email so we can assess the shipping requirements to the country in regards to any product restrictions, size and weight to make arrangements.
All prices quoted on this website are in New Zealand dollars.
Can I cancel my order after checkout?
No cancellation is accepted once payment has been received, and refunds will not be issued.
If the person is not at at the delivery address, will you deliver the gift?
NZ Post and our local courier usually provide the authority to leave the gift box at your recipient's address or a safe place if unattended, or with a colleague or reception at their workplace if they are unavailable. If 'signature on delivery' is requested and the recipient is unavailable at the address at time of delivery, a card will be left to collect the parcel from their local post office or agent, or redelivery will be arranged.